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What each plan includes, and what happens if you go over

Every plan includes a monthly amount of AI receptionist minutes and SMS messages. Here are the exact amounts, so you can pick the plan that fits your call volume.

Included each month

PlanPrice (CAD, + HST)MinutesSMSCalls per day (guide)Phone numbers
Solo $25/mo 50 minutes/mo 25 SMS/mo 5 calls/day cap 1 Canadian number
Starter $60/mo 200 minutes/mo 100 SMS/mo About 8 calls/day (guide) 1 Canadian number
Business $99/mo 600 minutes/mo 500 SMS/mo About 24 calls/day (guide) Up to 2 numbers
Team-Pro $199/mo 2,000 minutes/mo Unlimited fair-use About 80 calls/day (guide) Up to 5 numbers

Your monthly allowance is the minutes and SMS shown. Calls per day is only a guide to what that usually means for a typical call length; it is not a limit. Minutes are inbound call minutes handled by your AI receptionist. Add-ons (call recording, extra phone numbers, analytics) are priced separately on the pricing page.

If you go over

One flat rate, the same on every plan. It applies only to usage above what your plan includes, and shows up on your next invoice.

Extra minutes

$0.05*

CAD per minute, plus HST

Extra SMS

$0.04*

CAD per message, plus HST

* Lower rates with a monthly commitment

If you expect to use more than your plan includes every month, commit to a minimum monthly overage amount and get a lower rate per minute, as low as $0.030.

Monthly overage commitmentRate per extra minuteMinutes it covers (approx.)
$50 / month$0.0451,100 minutes
$150 / month$0.0403,750 minutes
$300 / month$0.0358,500 minutes
$600 / month$0.03020,000 minutes

Extra SMS commitment rates are available on request.

Commitment rates are for planned overage volume. You agree to a minimum monthly overage amount, which is applied to your overage usage at the lower rate, and the terms are confirmed in writing before the commitment starts. All amounts are in CAD, plus HST. Rates are our standard rates and can change over time; a commitment rate stays as agreed in your written terms. The standard flat rates above apply to everyone else.

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